SHIPPING POLICY
Please review our shipping policy for more details on processing, shipping methods, and delivery times.
All orders are processed within [1-3 business days] of receiving the order. Orders placed on weekends or holidays will be processed the following business day.
Please note that processing times may be delayed during peak seasons or sales events. You will receive a confirmation email once your order has shipped, along with tracking information (if available).
We offer the following shipping methods to accommodate your needs:
Standard Shipping:
Estimated delivery time: [5-7 business days]
Cost: [Flat rate or based on location]
This option is best for customers looking for a cost-effective way to receive their order.
Expedited Shipping:
Estimated delivery time: [2-3 business days]
Cost: [Varies based on location and weight]
This option ensures quicker delivery if you need your bedding products sooner.
Same-Day Shipping (if available):
Orders placed before [2:00 PM] on business days may be eligible for same-day shipping.
Delivery time: [1 business day]
Cost: [Varies based on location and product]
Please note that all delivery times are estimates and may vary depending on your location and the shipping carrier’s conditions.
Shipping costs are calculated at checkout based on the weight, size, and destination of your order. You can view the shipping cost before completing your purchase.
We occasionally offer free shipping promotions. Please check our website for any current free shipping offers.
Yes, we offer international shipping to select countries. Shipping costs and delivery times will vary depending on the destination. Please note that customs duties, taxes, and import fees may apply to international orders, and these are the responsibility of the recipient.
You will receive a tracking number for your international order, but please note that the tracking information may not be available once the package leaves the country.
We currently do not offer shipping to Africa.
We only ship to [P.O. Boxes/APO/FPO addresses] in specific cases. Please contact customer service before placing your order if you're shipping to a P.O. Box.
Once your order has shipped, you will receive an email with a tracking number to monitor the progress of your shipment. You can track your order using the link provided in the email or by visiting the [carrier’s website] directly.
If you have any issues with tracking or believe your order is delayed, please contact our customer service team for assistance.
We take great care in packaging and shipping your products, but in rare cases, items may be damaged or lost during transit. If your order arrives damaged or if you believe your package is lost, please contact us within 7 days of receiving your shipment for assistance.
We may ask for photos of the damage or other proof of loss to help process your claim with the carrier.
Please ensure that the shipping address provided is correct and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete address information. If you notice an error in your shipping address after placing the order, please contact us immediately to update it before the order is shipped.
If you would like to ship to multiple addresses, you will need to place separate orders for each address. Our system currently cannot process multiple shipping addresses within a single order.
We offer shipping insurance for an additional fee, which provides protection against lost or damaged items during transit. If you would like to add insurance to your order, you can select the option at checkout.